Terms of Service

Last updated: August 31, 2026

1. Acceptance of Terms

By accessing and using Gronox, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

Gronox provides cloud-based services for managing and monitoring Internet of Things (IoT) devices. The service includes device management, data analytics, real-time monitoring, and related features as described on our website.

3. User Accounts

To use our service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Not share your account with others

4. Acceptable Use

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon the rights of others
  • Transmit any malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service to send spam or unsolicited messages

5. Data and Privacy

Your use of the service is also governed by our Privacy Policy. We collect, use, and protect your data as described in our Privacy Policy. You retain ownership of your data, and we will not share it with third parties except as described in our Privacy Policy.

6. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the service at any time. We are not liable for any modification, suspension, or discontinuation of the service.

7. Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without our explicit permission.

8. Payment and Billing

For paid services:

  • Fees are charged in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method
  • Prices may change with 30 days notice
  • Failure to pay may result in service suspension

9. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the service will immediately cease. You may also terminate your account at any time through your account settings.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@gronox.com

Address: Alligator Infosoft, Office No. 311, Building A, Survey No 6/1B, Shree Ganesh Ace Arcade, Near Kokane Chowk, Rahatani, Pune-411017, Maharashtra, India