User Management
Manage users, roles, and organization-scoped access across the Gronox workspace and installed apps
User Roles & Permissions
Gronox is multi-tenant by default. Role-based access control defines what each user can do in your organization — platform settings, app installs, and per-app permissions where configured:
Admin
Full access to all features and settings
- Manage organization settings and app installs
- Invite and remove users
- Configure entitlements and subscriptions
- Access all enabled apps (Solar-Connect, Assets, Odoo Connect)
- Manage integrations, rules, and org-wide configuration
Member
Can operate installed apps and day-to-day workflows
- Work in assigned apps (Solar-Connect, Assets, Odoo Connect)
- Use dashboards, alerts, and the AI assistant
- Create and update records within app permissions
- Cannot change org settings, installs, or user roster
Viewer
Read-only access to view data
- View data and dashboards in permitted apps
- Use AI Assistant for read-only queries
- Cannot install apps, change settings, or modify records
Inviting Users
Add team members to your organization:
- Go to User Management: Navigate to Settings → Users
- Click "Invite User": Open the invitation dialog
- Enter Email Address: Provide the email of the person you want to invite
- Select Role: Choose Admin, Member, or Viewer based on their responsibilities
- Send Invitation: The user will receive an email with an invitation link
- User Accepts: They click the link, create their password, and join your organization
To invite team members, navigate to Settings → Users in the main application.
Managing Existing Users
Once users are part of your organization, you can:
Change Roles
Promote or adjust user permissions as needed
View Activity
See what users are doing in your organization
Remove Users
Revoke access when team members leave
Resend Invitations
Resend invitation emails if they expired
Profile Settings
Each user can manage their own profile:
- Update name and contact information
- Change password
- Set notification preferences
- Configure timezone
- Upload profile picture
Access your profile settings from the user menu in the main application.
Best Practices
- ✓ Use the principle of least privilege - give users only the access they need
- ✓ Regularly review user access and remove inactive accounts
- ✓ Use Admin role sparingly - only for users who need full access
- ✓ Encourage users to enable two-factor authentication
- ✓ Document who has access to what in your organization
- ✓ Review and update roles when team members change responsibilities
Security Considerations
Keep your organization secure:
- Remove users immediately when they leave your organization
- Use strong, unique passwords
- Enable two-factor authentication for all users
- Regularly audit user activity logs
- Be cautious about granting Admin access
- Use role-based access instead of sharing credentials
Need More Help?
Contact Support
If you need additional assistance with user management, our support team is here to help.
Email: support@gronox.ai
Or visit the Contact page for more options.